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Frequently Asked Questions

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Bye Bye Dog Breath Products

What are the ingredients?

Our products are packed with natural ingredients to fight plaque, freshen breath, support healthy gums, and balance both the oral microbiome and the gut microbiome.

Key ingredients include probiotics, prebiotics, and postbiotics to balance out the oral and gut microbiome; zinc and natural minerals for fighting plaque; cranberry, taurine, yucca, and coenzyme Q10 to keep gums healthy; probiotics and cinnamon to support healthy bacteria that crowd out plaque-causing strains; and champignon mushroom extract, spirulina, and parsley for fresh breath.

Check out our Ingredients page for more information on our ingredients and the research behind them.

I brush my dog's teeth every day. Should I still use your products?

Yes! You can never get enough of a good thing . Dental care is so important. Keep your current dental routine and add Bye Bye Dog Breath products to the mix to keep those teeth pearly white and breath fresh.

Does my dog's teeth need to be recently cleaned by a vet for the products to work?

Our products are formulated to help fight plaque and tartar, clean teeth, and support gum health. While you'll see great results with Bye Bye Dog Breath, it's still recommended to receive professional dental cleanings to maintain a fully healthy mouth.

How many calories are in each dental stick?

There are 71 yummy calories in each stick.

Is there a measuring scoop included in the dental powder?

Nope, as we wanted to ensure you get the most product for your money. But the measurements are super easy. All you need is a ¼ tsp measuring spoon, and you're good to go.

Can you use Bye Bye Dog Breath for long-term use?

Absolutely. Our products are designed for daily, long-term use to keep teeth clean, plaque away, gums strong and the oral microbiome in check through all life stages and sizes of dogs.

Why does my powder look different from my previous order?

Our batches can differ slightly in color due to the variety of natural ingredients. For instance, not all parsley, cranberries, or yucca are always the same color. The formula and effectiveness are identical.

Shipping & Orders

Where do you ship?

Currently, we only ship within the United States.

Which carrier will be used to ship my order?

We use various carriers, including USPS First Class or Priority Mail, along with UPS and FedEx, depending on your location and order.

How long will it take my order to arrive?

It takes 1–2 days to process your order and approximately 4–7 business days to arrive after shipment. We'll do everything possible to get your order out as soon as possible.

When will my credit card be charged?

Your credit card is charged as soon as your order is accepted. If you're wondering where your order is, check the carrier's site using your tracking number.

How can I check, update, or cancel my order?

You'll receive email updates on your order status. If you want to make a change or cancellation, email us at hello@byebyedogbreath.com as soon as possible. If your order hasn't been processed yet, we'll cancel it immediately.

For subscription management, you have access to your account on our site, and can pause, skip, or cancel your order on the dashboard.

What if there is an issue with my order?

Please let us know right away. We want to make it right. Email us at hello@byebyedogbreath.com. Note: we aren't responsible for items shipped to an incorrect address provided by you, so double-check your shipping address at checkout.

Returns & Refunds

What is your return policy?

We want you and your dog to absolutely love our products, so we have a love-it guarantee. If you aren't happy, return within 30 days. All items must be in sellable condition -- original packaging, no damage. You'll be responsible for return shipping costs.

How do I start a return?

Email us at hello@byebyedogbreath.com with your order number and reason for returning. We'll walk you through the process and provide a return address.

Can I use discount codes together?

Promotion and discount codes cannot be used in conjunction with other promotions or discounts unless explicitly stated.

Wholesale

Do you offer wholesale pricing?

We sure do! We we work with pet boutiques, professional services, grooming salons, and other pet-focused retailers. Fill out the wholesale inquiry form on our Wholesale page to get started.

What is the minimum order quantity?

Minimum order quantities vary by product. Our wholesale team will walk you through all the details after you submit an inquiry.

Do you provide marketing materials for wholesale partners?

Yes. We provide product imagery and brand assets to approved wholesale partners. Reach out to our team after your account is approved.

How long does wholesale approval take?

Most applications are reviewed within 2–3 business days. You'll hear from our wholesale team by email with next steps.

Still have questions?

We're real people who love dogs. We'll get back to you fast.

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